Shipping and returns
Packages are generally dispatched within 1 to 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. Packages are dispatched via Colissimo with tracking and drop-off without signature. Packages can also be shipped via Chronopost with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Preparation fees are fixed, whereas transport fees vary according to total weight of the package. We recommend that you group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Box sizes are appropriate and your items are properly protected.
Delivery costs vary according to the destination country and the weight of your order. They are calculated automatically and will be clearly displayed during the ordering process, before you confirm your purchase. So you'll have total transparency on the total cost of your order.
- France: From €6 for standard orders, delivery within 3 to 5 working days.
- Belgium: From €9 for standard orders, delivery within 4 to 6 working days.
- Spain: Standard orders from €10, delivery within 4-6 working days.
- Germany: Standard orders from €9, delivery within 3-5 working days.
- Switzerland: Standard orders from €11, delivery within 4-6 working days. (Please note that orders delivered to Switzerland may be subject to import duties and taxes).
- Italy: From €10 for standard orders, delivery within 3 to 5 working days.
We are committed to offering flexible delivery options to meet your specific needs. If you have any questions about delivery or require a faster delivery option, please do not hesitate to contact our customer service department.
Your satisfaction is our priority. We work tirelessly to ensure that your orders reach you in the best possible condition and on time.